Frequently Asked Questions:
How do I place an order?
In order to purchase inventory from Infinity Remarketing Services, LLC. We need to have a signed terms and conditions agreement on file. Along with a copy of a current vendors license. We will have you sign a tax exemption form once we have all the required preliminary docs. After we have all the required paperwork. Your company will be able to purchase inventory directly from our website. All you need to do is add the offer to the cart and complete the checkout process. After a successful cart checkout you will be provided with an invoice that includes our wire instructions. You will have 48 hours to remit the payment in full, otherwise you will be subject to a 25% order cancellation fee. Failure to pay the fee will result in a permanent ban from our services, and offers.
How does the shipping work?
We can ship to virtually any address in the world. Note that there are restrictions on some loads, and some products cannot be shipped to certain destinations. Depending on the restrictions mandated by the manufacturer, retailer, and etc.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Intermodal transit tends to take 3-4 days longer than over the road.
Please also note that the shipping rates for many items we sell are class and weight-based. We provide LTL and full truckload freight solutions. We do not markup our freight costs. However, you will be responsible for additional freight charges if they arise. Actual carrier invoices will be provided in the event of unforeseen charges. The most common charge is a detention fee. Most carriers want their trucks unloaded within two hours of arrival. If you have additional questions or concerns on the topic of freight and delivery. Please contact us for a freight quote.
Do you accept returns?
Infinity Remarketing Services, LLC does not accept returns. All of our goods are sold as-is, were-is, with no warranties implied or expressed. We do not provide refunds, partial refunds, or credits. All sales are final. However, we do our best to ensure that we provide as much information on each offer as we can. Many loads will include a manifest, sample photos, and a good description. However, we can not guarantee the condition of certain items. A vast majority of the inventory that we offer will be in uninspected customer return condition. If you have any questions or concerns on a certain offer, please contact us.
What are your payment methods?
We accept Bank Wires, Paypal* (Must send the money using the friends and family option), and Behalf.
Do you provide financing?
We have partnered with Behalf. They provide all of our clients with an option to finance any goods we offer. If you wish to apply for financing, please visit www.behalf.com and complete the required application. Once approved we will send you an invoice, and you will submit our invoice to Behalf and they will wire the money to our account within two business days. If you have any questions on this subject please call (330) 717-2069 to discuss in further detail.
Is all of your inventory on the website?
No. Our website provides easy ordering for loads that are always available. We send out daily inventory updates via email. Please join our mailing list to have access to all of our inventory. We work with nearly every major retailer, several manufactures, insurance companies, freight forwarding centers, and banks. Our inventory offering is very large and diverse. If you have a specific inventory request please send us an email letting us know what you need.